Special Occasion Request Handling
Deliver memorable moments reliably.
Added October 15, 2026. Written with AI assistance and checked for clarity and placeholders; not reviewed by a lawyer, accountant, clinician or other professional. How these prompts are made
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[ADD SOURCE] [VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it (what [VERIFY] means).
Create a process for special occasion requests. Typical requests (birthdays, anniversaries, proposals): [REQUESTS]. What we can offer: [OFFERINGS]. Staffing and kitchen constraints: [CONSTRAINTS]. Write a request form, a confirmation message, a briefing note for the pass and floor staff, and a checklist for the day. Include a policy on proposals and surprises (confirm privacy and photography wishes), a plan for allergies and dietary needs, and a script for declining requests we cannot meet. Add a follow-up message for guests and a log of occasions. Mark any extra charges and promises as items to confirm with management before communicating them. Also add a template for a thank-you message after the occasion, a list of low-cost touches such as a handwritten card, and a reminder to avoid assumptions about guests' relationships or circumstances. Keep wording honest and warm, make no claims about ingredients, sourcing or origin without evidence [ADD SOURCE], and tag licensing, alcohol and labelling points [VERIFY] for [JURISDICTION].
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