Project Announcement and Change Management Message Set
Prepare people for a change.
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Write change communications. Change description: [CHANGE]. Who is affected and how: [AFFECTED_GROUPS]. Timeline: [TIMELINE]. Support available: [SUPPORT]. Produce messages: leadership announcement (180 words) with why, what, when, and what is not changing; manager talking points (8 bullets); an FAQ of ten questions; a reminder before go-live (80 words); a message on go-live day (80 words); and a follow-up asking for feedback (80 words). Include a short script for a team meeting. Add a change impact table: Group | What changes for them | Concerns | Support | Communication. Include a plan for training and a feedback loop to catch problems in the first two weeks. Rules: be clear about benefits and costs, acknowledge disruption, and avoid hype. Include a note for roles affected in employment terms, which needs HR and legal review in [JURISDICTION] [VERIFY]. Add a table of who sends each message, when, and through which channel, and a check that the FAQ answers the five questions people in the most affected group are most likely to ask first.
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