Create intermediate Works with: Any AI

Utility Deposit Return After Closing an Account

Structured brief Has example

Write a follow-up for a utility that has not returned your deposit after you closed the account, saying the account is closed and paid.

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Write a follow-up for a utility that has not returned my deposit after I closed the account. Details I will supply: utility [UTILITY_NAME], account number [ACCOUNT_NUMBER], deposit amount and date [DEPOSIT_DETAILS], closing date and final reading [CLOSING_DETAILS], forwarding address [FORWARDING_ADDRESS], what they said [THEIR_REPLY].

The draft must say the account is closed and paid, give the date, and ask for the deposit with any interest due under their policy to be sent to my forwarding address.

Documents that usually matter: Closing confirmation, final bill and payment, deposit receipt, and proof of the forwarding address. What I can realistically request: Return of the deposit, a statement of any deductions, and a confirmation of the refund date. A typical reply: They may say the deposit is held until the final audit; reply by asking how long the audit takes and for the policy on timing.

Draft the first letter for the utility deposit return after closing an account and two follow-ups: a reminder after the date passes, and a reply to a half answer, each shorter than the one before. Deliver the letter plus a short cover note, around 50 words, and next the steps to take for silence or refusal (ask the accounts team, then complaints, then the regulator), and an evidence checklist (closing confirmation, final bill, deposit receipt, address proof). Post the letter by a tracked route with a signature on delivery, and store the receipt and a scan of the letter.

Draft this in my own voice as a private individual, never as a lawyer. Invent no statute or deadline; use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] and nothing else, and add a line telling me to confirm the rules with a professional or consumer agency. Stay calm, plain and courteous, with no threats beyond lawful steps, use only the date in [DEADLINE], and say where an outcome is uncertain. None of this is legal advice.

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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Dear Accounts Team,
Account 5530-912 at 14 Elm Road was closed on 30 April with a final reading of 48,112 and the final bill of 61.40 was paid on 2 May. I paid a deposit of 150 on 3 January last year and have not received it.
Please send the deposit, with any interest your policy provides, to my new address below. If any amount is being kept, please itemise it. I attach the closing confirmation and deposit receipt. I would appreciate a reply by 28 June.

• utility