Counterfeit or Unsafe Cosmetic or Supplement Complaint to a Seller
Write a complaint about a product you think is counterfeit or unsafe, with no medical claims, describing the differences.
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Write a complaint about a product I think is counterfeit or unsafe, with no medical claims. What I will tell you: seller [SELLER_NAME], product and batch code [PRODUCT_AND_BATCH], where listed [LISTING_DETAILS], what looked wrong [WHAT_LOOKED_WRONG], compared with a genuine item [COMPARISON], what I did [ACTIONS_TAKEN]. The letter should describe the differences and ask for a refund and an explanation of the supply chain, and say I stopped using it. Describe differences between this item and the genuine one with photos of packaging, batch code, spelling, seals and the smell or texture as I noticed them, without claiming it is harmful. Ask for the supplier and authenticity documents, a full refund and return instructions, and say I have stopped using the product and will report to the marketplace and the relevant authority if the seller cannot show provenance. Documents that usually matter: Photos of packaging, batch codes, the listing, and receipt. Remedies that are usually on the table: A refund, product return, and a report to the brand. The usual pushback: Sellers may deny; reply by asking for supplier documents. To start on the counterfeit or unsafe cosmetic or supplement complaint to a seller, question me one at a time, waiting for each answer, and write nothing until I say go. Give me the finished letter together with a cover note of about 50 words, then the steps to take for silence or refusal (ask the seller, then the marketplace, then the regulator), and an evidence checklist (photos, codes, listing, receipt). Submit the letter online first, since many organizations log portal filings, and save a copy of every field I entered and re-check the status weekly and log it. Draft it as me, an ordinary person, claiming no legal credentials. Write it direct, fair and respectful, with no insults or empty threats, use only the date in [DEADLINE], and flag what I cannot prove. Quote no statute or time limit from memory; use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given, and remind me to check the law with a qualified adviser. None of this is legal advice.
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