Digital Subscription Cancelled by Provider With Credit Owed
Write a follow-up sequence for a provider that cancelled your subscription and has not returned the unused balance.
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Write a follow-up sequence for a provider that cancelled my subscription and has not returned the unused balance. What I will tell you: provider [PROVIDER_NAME], account email [ACCOUNT_EMAIL], date cancelled by them [CANCEL_DATE], reason given [REASON_GIVEN], amount prepaid and unused [UNUSED_BALANCE], promised refund date [PROMISED_DATE]. The letter needs to state that the provider ended the service, show the prepaid period and unused balance, and ask for the refund by a clear date. Show the plan period paid, the date they cancelled, and the unused balance with the arithmetic. Ask for refund to the original payment method by a date and confirmation of no further charges. Facts and papers worth gathering: The cancellation email, the payment receipt for the plan, the plan dates, and any promise to refund. Reasonable asks: Pro rata refund, credit to the original card, and a confirmation that no further charges will follow. They will often answer: They may say refunds are not available; reply by pointing out that they ended the service and ask under which term the unused balance is kept. Give me a three-letter sequence for the digital subscription cancelled by provider with credit owed: one for no reply by my deadline, and a reply to a half answer, each shorter than the one before. Give me the finished letter with a cover note of about 50 words, and next the steps to take for silence or refusal (ask for the billing team, then a manager, then the card issuer), then a list of exhibits (cancellation email, receipt, plan dates, promise). Send the letter with a clear subject line and the PDF attached, and archive the thread and any automatic reply and follow up if no confirmation arrives. Write this as me, an ordinary person, never as a lawyer. Keep it firm, factual and polite, with no insults or empty threats, set no cut-off other than [DEADLINE], and say where an outcome is uncertain. Name no legal rule you cannot source from my input; work from [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given, and tell me to verify the exact law with a professional. None of this is legal advice.
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