App Store Subscription Charged After Deleting the App
Ask for a refund for an app subscription charged after you deleted the app, with the dates, receipts and the policy cited.
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Write a refund request for an app subscription that kept charging after I deleted the app. Inputs I will provide: app and developer [APP_AND_DEVELOPER], store used [STORE_NAME], plan and price [PLAN_AND_PRICE], date I deleted the app [DELETE_DATE], charges since [CHARGES_SINCE], what the store or developer replied [THEIR_REPLY]. Please have the letter explain that deleting an app does not always end a store subscription, say I did not knowingly keep it, list each charge, and ask for refund of charges after the date I stopped using it. What to collect first: Store receipts with dates, the subscription page screenshot, the trial terms shown at sign-up, and the date I last used the app. Realistic outcomes to ask for: Refund of recent charges, a cancellation confirmation, and a reminder email before future renewals. Expect a response like: Stores often send you to the developer and developers send you to the store; reply by asking which of them holds the billing record and who can authorise a refund [VERIFY the store's own refund route]. First build an exhibit table for the app store subscription charged after deleting the app (exhibit, what it is, what it shows), name what I still lack, and then write the letter and refer to the exhibits. Give me the letter with a short cover note, around 50 words, then an if-ignored ladder (request refund via the store form, then the developer, then the card issuer), then a list of exhibits (receipts, subscription page, trial terms, last-use date). File it online first, since many organizations log portal filings, and download the confirmation number and a dated screenshot and re-check the status weekly and log it. Write it as myself, not on anyone's behalf, with no invented titles. Hold a level, reasonable tone, with no threats beyond lawful steps, set no cut-off other than [DEADLINE], and be honest about limits. Cite no law or deadline I did not supply; use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] and nothing else, and tell me to verify the exact law with a professional. This is drafting help, not legal advice.
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Hello, I deleted the PhotoPulse app on 12 August and assumed that ended my plan. The store has charged 7.99 on 14 August and 14 September. I have not opened the app since 12 August; the receipts are attached. I would like both charges refunded and written confirmation that the subscription is cancelled. If the store, not you, holds the billing record, please tell me which of you can authorise the refund so I do not have to ask twice. I will wait for your answer until 30 September before asking my card issuer for advice.
Illustrative only, made-up data. Your results will differ and must be reviewed.