Executive Email Prompt: Four Paragraphs and an Exhibit List
Write the short email you would send to a company's executive office.
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Write an executive-office email. Company and role addressed: [COMPANY_AND_ROLE]. My customer or order number: [CUSTOMER_NUMBER]. What happened, in two sentences: [WHAT_HAPPENED]. Previous contacts and reference numbers: [PREVIOUS_CONTACTS]. What I want, with a date: [DESIRED_OUTCOME]. Exhibits: [EXHIBITS]. Use exactly four paragraphs of two to three sentences each: the problem and the impact; what I have already done, with dates and reference numbers; what I ask, in a single sentence with a response date; and a short courteous close that offers a phone number and thanks them. Add a subject line that includes the reference number and the ask, an exhibit list, and a P.S. of one line that identifies the best contact method. Keep the whole email under 250 words. Provide a second version addressed to a general customer-care address. Avoid exaggeration and threats. Mention only lawful next steps, and only if I tell you which I will take. I want help, not legal advice. Invent no law, deadline or odds. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Remind me to verify the rules. Promise no result.
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Subject: Order 55120: refund request for faulty oven (3 May) I bought an oven on 3 May for 549 that stopped heating on 12 May, and I've been without a working oven since. I called on 14 May and 21 May and emailed on 25 May (case 98210). I ask you to refund 549 or replace the oven by 14 June. Exhibits: 1 receipt, 2 engineer's report, 3 case emails. Please call me on 0700 555 0142 if useful. Thank you.
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