Handling Conflict Between Community Members
Resolve disputes fairly and keep the space safe.
Added October 15, 2026. Written with AI assistance and checked for clarity and placeholders; not reviewed by a lawyer, accountant, clinician or other professional. How these prompts are made
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it (what [VERIFY] means).
Create a guide for handling conflict between members. Community rules and platform tools: [RULES_TOOLS]. Types of conflict seen: [CONFLICT_TYPES]. Moderators and escalation: [MODERATORS]. Write a stepwise approach: assess urgency and safety, review the facts, contact each party separately where appropriate, apply the rules consistently, communicate decisions in neutral language, and document. Provide message templates (reminder, warning, mediation offer, removal), a decision tree for escalation, and a post-incident review. Include safety guidance: threats or self-harm are escalated according to the platform's policy and local emergency services where there is immediate risk [VERIFY] for [JURISDICTION]. Add support for moderators' wellbeing. Also add a short script for a private message to a member whose post breached the rules, and a quarterly review of moderation decisions to check consistency. Do not diagnose or treat. If my answers point to a crisis, interrupt the plan, express care in one sentence, and list the kind of emergency and helpline resources I should look up in [JURISDICTION].
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