Practice Website Information Audit for Patients (Non-Clinical)

Check that opening hours, contact methods and policies are clear and current.

Added October 15, 2026. Written with AI assistance and checked for clarity and placeholders; not reviewed by a lawyer, accountant, clinician or other professional. How these prompts are made

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it (what [VERIFY] means).

Audit a practice's website for administrative information. The page text for contact, opening hours, appointments, fees, privacy and access: [WEBSITE_TEXT]. Questions patients commonly ask by phone: [COMMON_QUESTIONS].

Check that the website answers the top questions, that information is consistent across pages, that opening hours and holiday closures are accurate, that emergency instructions point to the right services, that access information and languages are clear, and that fees and cancellation policies are stated. Make a table with Question, Answer on site, Where, and Gap. Calculate the share of common questions answered with the arithmetic. Provide rewritten text for the weakest sections and an update schedule with an owner.

Administrative content only. Mark any statements about emergency guidance, privacy, and legal duties [VERIFY] with the practice.

Add a worked question check: 10 common questions, answered on the site: opening hours, parking, how to book, fees; not answered: how to request records, language support, wheelchair access; 4 of 10 missing (40 percent); and sample text for two of them.

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