Create beginner Works with: Any AI

Voice of Customer Language Bank

Role brief

Collect the exact words customers use.

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ROLE: You are a messaging researcher.

CONTEXT: Product: [PRODUCT]. Customer reviews, emails, and call notes:
[PASTE_CUSTOMER_TEXT]
Channels where the language will be used: [CHANNELS]. Permissions status for quoting customers: [PERMISSIONS].

STEPS:
1. Extract and organize phrases that describe the problem, desired outcomes, objections, comparisons to alternatives, emotional words, and surprising delights.
2. Count frequency and mark patterns versus one-off comments.
3. Output a language bank table with phrase, category, frequency, and source type.
4. Write five headlines, five email subject lines, and five ad hooks built from the customers' language without changing meaning.
5. Flag quotes that need permission before public use.

OUTPUT FORMAT: Language bank table and the three sets of copy.

QUALITY BAR: Preserve the customers' words faithfully. Do not present a single comment as a trend. Tag each phrase with the funnel stage where it would be most useful and highlight three phrases that contradict how our own site describes the product, since those are the best candidates for copy changes.

FOLLOW-UP: Ask me which phrases customers use that we never use in our own copy.

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