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Unknown Account Opened in My Name: Letter to the Company

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Write to a company about an account opened in your name, asking for records, closure and removal of the debt or listing.

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Write a letter to a company about an account or loan opened in my name that I did not open. Inputs I will provide: company [COMPANY_NAME], account or reference number [ACCOUNT_NUMBER], date I found out and how [DISCOVERY], what I know about the opening (date, address, phone) [OPENING_DETAILS], reports already made (police, bureaus) [REPORTS_MADE], what I need from them [DESIRED_REMEDY].

The letter should state that I did not open or authorise the account, give the timeline, attach the reports, and ask them to close it, stop collection, correct credit reporting and send me the application records.

Gather before drafting: The statement or collection letter, a copy of my identity theft report, proof of my address for the relevant period, and evidence that I was elsewhere or had no contact with the company if helpful. Remedies that are usually on the table: Closure with no liability for me, written confirmation, deletion of the credit entries, copies of the application and any signature, and an investigation reference. The usual pushback: Companies often ask for a notarised or formal affidavit or a police report; reply by asking for their form, the deadline and where to send it, and keep copies [VERIFY what proof they require locally].

First build a chronology for the unknown account opened in my name: letter to the company (date, what happened, proof), flag the gaps, and then write the letter so it follows the timeline. Give me the finished letter together with a cover note of about 50 words, followed by an escalation ladder if I am ignored (send the letter and form, then follow up on the reference, then use the financial complaint route if collection continues), plus an evidence checklist (statement, report copy, address proof, timeline). Send it by certified or registered post with proof of delivery, then file the receipt and a scan of the letter.

Keep it firm, factual and polite, with no insults or empty threats, use only the date in [DEADLINE], and flag what I cannot prove. Write it as myself, not on anyone's behalf, without posing as counsel. Quote no statute or time limit from memory; stay within [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given, and add a line telling me to confirm the rules with a professional or consumer agency. None of this is legal advice.

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Dear Fraud Investigations Team,
On 3 October I received a letter showing a store card account (ref 7741-220) opened on 9 September in my name at an address I have never lived at. I did not apply for it, and I have filed a police report (no. 55-3012, attached) and placed a fraud alert with the credit bureaus.
I ask you to close the account, confirm in writing that I am not liable, stop any collection, correct the credit reporting and send me the application records including the phone number and address used. If you need a signed form from me, please send it by 20 October and I will return it within a week.

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