Funeral Home Itemised Price List and Add-On Dispute
Write a calm letter to a funeral provider about charges that differ from the price list you were given, comparing list and invoice line by line.
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Write a calm letter to a funeral provider about charges that differ from the price list I was given. What I will tell you: provider [PROVIDER_NAME], date of arrangement [ARRANGEMENT_DATE], itemised price list I received [PRICE_LIST], final invoice [FINAL_INVOICE], items I did not choose [UNCHOSEN_ITEMS], who signed [SIGNATORY]. The draft must compare list and invoice line by line, ask for explanations, and ask for corrections. Write with restraint. Put the price list and invoice side by side, line by line, and mark items I do not remember choosing. Ask for signed approvals for each extra item and the date they were added, and ask for a corrected invoice or a refund of items without approval. Mention that I will pay the undisputed part promptly. Gather before drafting: Price list, contract, invoice, and notes. Realistic outcomes to ask for: Corrected invoice, refund, and explanation. They will often answer: Providers may say items were requested; reply by asking for signed approvals. Begin with a numbered list of exhibits for the funeral home itemised price list and add-on dispute (number, item, date, purpose), name what I still lack, and then draft the letter citing exhibits by number. Provide the letter with a short cover note, around 50 words, and next the steps to take for silence or refusal (ask the funeral director, then the owner, then the funeral regulator or consumer agency), plus an evidence checklist (price list, contract, invoice, notes). Mail the letter by a tracked route with a return receipt, then file the tracking page once it shows delivered. Draft it in my own voice as a private individual, without posing as counsel. Cite no law or deadline I did not supply; stay within [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] and nothing else, and add a line telling me to confirm the rules with a professional or consumer agency. Keep it firm, factual and polite, with no threats beyond lawful steps, use only the date in [DEADLINE], and flag what I cannot prove. This is drafting help, not legal advice.
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Dear Mr Doyle, Thank you for your help last week. Comparing the itemised price list I received on 4 March with the invoice, the invoice includes 'premium casket upgrade' 480, 'extra limousine' 220, and 'flowers' 150 that do not appear on the list I signed. Could you send the signed approvals for these items or correct the invoice? I will pay the rest promptly. I would like to settle the undisputed amount of the account today, which comes to 2,340, and I am happy to come in to look through the paperwork with you. Please send the corrected figure when it is ready.
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