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Orthodontic or Cosmetic Clinic Contract Cancellation and Refund

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Cancel an orthodontic or cosmetic clinic contract and ask for a refund, citing the terms, payments made and treatment received.

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Write a letter asking to cancel a prepaid orthodontic or cosmetic treatment contract and for a refund of unused treatment. Details I will supply: clinic [CLINIC_NAME], contract date and total [CONTRACT_AND_TOTAL], payments made [PAYMENTS_MADE], treatment delivered [TREATMENT_DELIVERED], reason for cancelling [REASON], finance arrangement [FINANCE_ARRANGEMENT].

It should calculate the value of treatment delivered, ask for a refund of the balance, and ask the clinic to cancel any finance. Add a simple calculation of the value of treatment already delivered against the total paid, and ask the clinic to refund the balance and to confirm that finance payments will stop. Ask for my treatment records and summary so another provider can continue, and keep any cosmetic or clinical opinions out of the letter.

Facts and papers worth gathering: Contract, payment and finance records, treatment records request, and cancellation terms. Remedies that are usually on the table: Pro rata refund, cancellation of finance, and a treatment summary. A typical reply: Clinics may cite non-refundable fees; reply by asking for the breakdown.

First build a numbered list of exhibits for the orthodontic or cosmetic clinic contract cancellation and refund (exhibit, what it is, what it shows), add a gaps column, and then draft the letter citing exhibits by number. Return the finished letter plus a short cover note, around 50 words, and next an escalation ladder if I am ignored (ask the manager, then the owner, then the regulator or finance provider), and a proof checklist (contract, payments, records, terms). Post the letter by tracked or certified mail with a signature on delivery, and store the receipt and a scan of the letter.

Write this in my own voice as a private individual, with no invented titles. Invent no statute or deadline; work from [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given, and remind me to check the law with a qualified adviser. Make it steady, civil and clear, threatening nothing beyond lawful steps, set no cut-off other than [DEADLINE], and say where an outcome is uncertain. This is drafting help, not legal advice.

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Contract total 4,800 paid; treatment delivered to date: initial records and 5 of 24 monthly visits. Value delivered (my reading of the schedule): records 400 + visits 5 x 100 = 900. Refund requested: 4,800 - 900 = 3,900.
I also ask that the finance plan (ref 66201) be cancelled and that you send my treatment records. I attach the contract and payment history. Please reply by 20 June with your calculation.
I am not asking about the clinical side of the treatment, only about the contract and the money. Please also tell me whether any of the 900 value of work done is disputed, and on what basis.

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