Postmortem Facilitation Guide
Run a blame-free review that leads to change.
Added October 15, 2026. Written with AI assistance and checked for clarity and placeholders; not reviewed by a lawyer, accountant, clinician or other professional. How these prompts are made
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Facilitate a postmortem. Incident summary: [INCIDENT_SUMMARY]. Attendees: [ATTENDEES]. Timeline notes: [TIMELINE_NOTES]. Write an agenda for 60 minutes: ground rules, timeline walk-through, what went well, contributing factors, what slowed us, actions. Provide questions that avoid blame, such as what made this seem reasonable at the time, and techniques for finding causes beyond a single mistake. Define how actions are written: owner, due date and measurable result. Return the agenda, a document template and a follow-up plan to check that actions are done. Keep conclusions based on evidence. Add a worked agenda with minutes: introductions and ground rules 5, timeline 15, contributing factors 20, what went well 5, actions 10, wrap-up 5, totalling 60. Provide a list of sample questions that avoid blame, a one-page template, and an example of a well-written action: Add an alert for queue depth above 500 for ten minutes, owner placeholder, due in two weeks, measure that the alert fires in a test. Remind the facilitator to include people who were involved, quote evidence from logs and chat, and to record what is still unknown.
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