Acceptable Use Rules for Customer-Facing AI Features
Define what your own AI feature will and will not do for customers.
Added October 15, 2026. Written with AI assistance and checked for clarity and placeholders; not reviewed by a lawyer, accountant, clinician or other professional. How these prompts are made
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it (what [VERIFY] means).
Write acceptable use rules for a customer-facing AI feature: [FEATURE_DESCRIPTION]. Customers: [CUSTOMER_TYPES]. Risks we worry about: [RISKS]. Support contact: [SUPPORT_CONTACT]. Draft rules customers see, in plain language under 300 words: what the feature is for, what it must not be used for, how we handle reported misuse, what we log, and how to ask for a person. Then draft the internal enforcement guide: severity levels, first response, warning and suspension steps, and an appeal route. Include three sample cases with the proposed response. Terms and consumer rules require legal review [VERIFY] for [JURISDICTION]. Also add a short explanation for customers of how to report a wrong or harmful answer, what happens after they report it, and how quickly they can expect a reply, written in plain wording without legal jargon. Close with a review routine: read the reported misuse cases each month, update the rules when new patterns appear, and keep a dated change history that support staff can consult when answering customers.
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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.