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Slack Onboarding Experience Audit From New Starter Feedback

Table output

Find where new people get lost in Slack.

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Audit the Slack part of onboarding using feedback from recent starters: [FEEDBACK]. Our current onboarding steps and channels: [CURRENT_STEPS]. Number of starters in the period: [NUMBER_OF_STARTERS].

Group the feedback into themes (finding channels, knowing who to ask, etiquette, notification overload, tools and integrations, feeling welcome) and show a table with the number and percentage of starters who raised each, using the number of starters as the denominator, plus the most useful comment for each in a few words, anonymised. Compare themes with the current steps and mark steps that are missing, unclear or too late in the week. Separate facts from opinions and do not identify individuals. A small number of starters cannot show a pattern with certainty; collect feedback from the next three groups.

Propose changes in order of effect and effort, a revised first-week plan as a table (day, action, owner), three quick fixes for this week, and how to check improvement with the next group. End with three questions to ask starters at day 30.

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