Unsubscribe and Preference Centre Audit
Check that leaving and choosing less is easy and honoured.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Audit my unsubscribe process. Unsubscribe link placement, landing page, preference options and confirmation: [UNSUBSCRIBE_FLOW]. How suppressions are applied across tools: [SUPPRESSION_PROCESS]. Complaints received: [COMPLAINTS]. Walk through unsubscribing as a customer. Check link visibility, number of clicks, login requirements, wording that guilt-trips, speed of processing, and whether other systems still mail the person. Return a step table with Step, Problem and Fix, a score from 1 to 10 for ease and reliability, and a better preference centre outline. Legal time limits for honouring requests are [VERIFY] for [JURISDICTION]. Also test the process on mobile, with the account menu closed, and check what happens for people who forward the email. Suggest a short optional question about why they left, with no obligation, and a policy for re-subscription requests. Rate risk from the wording alone, not from the law. Mark every legal conclusion as unconfirmed, tag it [VERIFY] with [JURISDICTION], and recommend a qualified professional read the full original material before anything is relied on.
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