Transactional Email Audit: Receipts, Resets and Alerts
Check the emails customers cannot afford to miss.
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Audit my transactional emails. Text and layout of order confirmation, shipping notice, password reset and account alerts: [TRANSACTIONAL_EMAILS]. Sending service and sender address: [SERVICE_SENDER]. Complaints about missing emails: [COMPLAINTS]. Check subject lines, sender name, clarity of the key fact in the first lines, mobile display, plain-text version, links, absence of marketing that could hurt delivery, and what happens if the email fails. Check wording of password reset for safety. Return a table with Email, Problem, Severity (red, amber, green) and Fix, a score from 1 to 10 for clarity and reliability, and a test checklist including three email providers. Legal content required in receipts is [VERIFY] for [JURISDICTION]. Also check that each email works if the customer reads only the subject and the first line, that no email is sent from an unmonitored address, and that sensitive information is not included in the body. Suggest a monitoring alert for delivery failures. Rank findings by likely effect on results and by effort, give the evidence for each, and recommend changing one thing at a time so that cause and effect can be seen.
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