Price List and Packaging Clarity Audit
Check that customers can understand what they pay for.
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Audit pricing presentation. Price list, package descriptions and add-ons: [PRICING_DETAILS]. Customer questions about pricing: [PRICING_QUESTIONS]. Sample invoices: [SAMPLE_INVOICES]. Check whether packages can be compared, hidden fees exist, units are clear, recurring and one-off charges are separated, and invoices match the price list. Test by choosing three customer scenarios and calculating the total each would pay. Return a table of confusing items with rewrites, the scenario calculations, and a clearer layout. Price display rules are [VERIFY] for [JURISDICTION]. Add a worked scenario test: a small customer needs 3 users and 10 GB; list price says 12 per user plus 2 per GB over 5 GB; total = 3 x 12 + (10 - 5) x 2 = 36 + 10 = 46. The invoice says 52 because of an unlisted setup fee of 6, a hidden fee. Provide a clearer layout and a standard example for each package. Add a closing step: ask three people unfamiliar with the product to choose a package from the page alone and note what they find confusing.
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