Voicemail and Phone Greeting Scripts
Create professional scripts for phone moments.
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Write professional phone scripts for my business. Business, tone, and hours: [BUSINESS_TONE_HOURS]. Callers (customers, suppliers, candidates): [CALLERS]. What callers usually need and where to direct them: [CALLER_NEEDS]. Languages: [LANGUAGES]. Emergency or urgent handling: [URGENT_PROCEDURE]. Match the tone and length of this sample: Main greeting: "Thanks for calling Harbor Plumbing, this is Dana. We're either on a job or on another call, so please leave your name, number, and a short message, and we'll call you back within two hours during business hours. If water is actively flooding your home, please call our emergency line at [EMERGENCY_NUMBER]." After-hours: "You've reached Harbor Plumbing. Our hours are Monday to Friday, 8 to 5. Leave a message and we'll return it the next business day." Write: a main voicemail greeting (under 25 seconds); after-hours greeting; holiday greeting; a menu script (under five options, most common first, with "press 0" for a person); a hold message; a professional outbound voicemail for new inquiries, follow-ups, and appointment reminders (30 seconds each, with the callback number said twice); and a short script for answering live calls. Rules: say the number slowly, state the response time you can really meet, include accessibility options such as a text or email alternative, and avoid long menus. Note recording quality tips and that call recording notices may be required [VERIFY]. Treat the output as a draft, not legal or compliance advice. Have a qualified professional who knows [JURISDICTION] verify any legal, regulatory, consent or contractual point before you rely on or publish it.
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Main greeting (22 seconds): "Thanks for calling Harbor Plumbing. We're either on a job or on another call, so please leave your name, number, and a short message, and we'll call you back within two hours during business hours. If water is flooding your home, call our emergency line at 555-0142." Menu: "For emergencies, press 1. For a quote, press 2. For billing, press 3. To speak to a person, press 0." Hold message: "Thanks for waiting. We'll be with you in about two minutes. You can also message us at the number on our website." Outbound reminder (30 s): "Hello [CUSTOMER_NAME], this is Dana at Harbor Plumbing about your visit tomorrow between 9 and 11. Call 555-0142 to change it. That's 555-0142. Thanks." Recording notice [VERIFY].
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