Shipping, Returns and Policy Pages
Draft clear customer-facing store policies for review.
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Draft customer-facing store policy pages for review. This is not legal advice; policies must be checked against local consumer law [VERIFY]. Store, products, and countries served: [STORE_PRODUCTS_COUNTRIES]. My real shipping practices (carriers, times, costs): [SHIPPING_PRACTICES]. My real return practices (window, condition, who pays): [RETURN_PRACTICES]. Payment, privacy, and warranty practices: [OTHER_PRACTICES]. Write four pages: shipping, returns and refunds, privacy summary (plain-language, not replacing the full legal policy), and terms of sale. For each, use the structure: a summary box at the top with the key facts; headings in the order a customer would look for answers; short sentences; a contact line. Then verify each page against this checklist: [ ] Every statement matches what the business actually does [ ] Times and costs are stated precisely, with exceptions for holidays and remote areas [ ] The return window starts on a clearly stated event (delivery date or purchase date) [ ] Items that cannot be returned are listed with reasons [ ] How and when refunds are paid is explicit [ ] Customers' statutory rights are not contradicted [ ] Contact and complaint route [ ] Customs, duties, and taxes explained for international orders [ ] Language is readable (aim for a school-age reading level) [ ] Dates of last update Mark anything I need to confirm as [VERIFY] and list questions for a lawyer or local trading standards advice. Treat the output as a draft, not legal or compliance advice. Have a qualified professional who knows [JURISDICTION] verify any legal, regulatory, consent or contractual point before you rely on or publish it.
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Returns page summary box - Return within 30 days of delivery. - Items must be unused, in original packaging. - Refund to original payment method within 5 working days of us receiving the item. - Return postage: free for faulty items; 4.95 otherwise [CONFIRM]. - Not returnable: personalized items, opened hygiene products. Contact: [email protected] Checklist results: window starts on delivery date: pass; statutory rights not contradicted: needs checking [VERIFY]; international customs paragraph: missing. Questions for a lawyer: does the 30-day window meet our country's minimum cancellation period for online sales?
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