Patient Flow Bottleneck Interview
Find where patients wait and why.
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Help me find bottlenecks in patient flow at our [PRACTICE_TYPE]. Interview me first, one question at a time: typical day structure; average appointment length versus scheduled slot; check-in process; waiting times and where people wait; what slows clinicians; room turnover; walk-ins; and patient complaints. My data so far: [DATA_I_HAVE]. After the questions, produce a flow map in text (steps from arrival to departure with estimated minutes and who is responsible), then a table of suspected bottlenecks with Evidence, Likely cause, Cost to patient and staff, and Experiment to try. Choose the top three and write a two-week experiment for each: the change, the measure (for example median wait time from check-in to room), how to collect it by hand without special software, and the success threshold. Keep suggestions administrative; do not recommend changes to clinical care. List the staff who should be consulted before each change. Ask only one question at a time, and if my answers conflict with the data I gave you, point out the conflict before building the map. This is administrative and communication support only, not medical, clinical or legal advice. Remove patient identifiers before pasting anything. Have a clinician, compliance officer or practice manager who knows the rules in [JURISDICTION] verify the output before it is used.
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