Business Process Documentation Coverage Audit
Find undocumented critical processes.
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Audit documentation coverage. List of key processes, owners and whether each has a written procedure, last review date and the risk if the owner is absent: [PROCESS_LIST]. Incidents caused by missing knowledge: [INCIDENTS]. Time available: [TIME]. Rate each process by criticality and documentation quality, find single points of knowledge, and sequence documentation work by risk. Return a table with Process, Criticality, Documentation, Gap (red, amber, green) and Priority, and a three-month plan using short recorded walkthroughs and checklists. Also suggest asking each owner to record a ten-minute walkthrough, storing recordings with a short written summary, and reviewing documentation when staff change. Add a risk-rated list of the five processes to document first. Further, suggest recording who last used each procedure and when, so that documents nobody uses can be questioned, and a short test where a colleague tries to do a task from the document alone. Mark processes that are legally required to be documented as items to verify.
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