Audit intermediate Works with: Any AI

Escalation Step Audit: Have I Skipped a Required Step?

Table output Has example

Check that you have used the company's own complaint steps before going outside.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

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Audit my escalation. The organisation's published complaint procedure, pasted: [PROCEDURE_TEXT]. What I have done so far with dates: [STEPS_TAKEN]. The body I plan to go to next: [NEXT_BODY]. That body's eligibility rules that I have read: [ELIGIBILITY_RULES].

Compare the procedure with my steps in a table: Step in the procedure, Did I do it (yes, no, partly), Evidence, Date, and What remains. Identify waiting periods and final-response letters that the next body might require and whether I have them, with the date arithmetic. Flag any step where I used an informal route that may not count. List the documents the next body will ask for. Suggest a short message to the organisation asking for their final response in writing if I do not have one, and a calendar of dates.

Mark eligibility and time limits as [VERIFY]. Do not say whether the next body will accept my case.

This is not legal advice. Cite no time limit you cannot source. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Remind me to verify the rules. Keep every draft calm and fair.

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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

See an example result (fictional data)
Procedure: 1 front-line; 2 complaints team; 3 final response letter; 4 ombudsman (after 8 weeks or a final response).
Mine: 1 done (3 chats); 2 email to complaints on 5 June; 3 no final response yet; today 20 July.
Days since complaint to complaints team: 5 June to 20 July = 45 days. If the waiting period is 8 weeks (56 days) [VERIFY], the earliest date is 31 July.
Action: send a short message asking for the final response letter or confirmation that none will be issued.

Illustrative only, made-up data. Your results will differ and must be reviewed.

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