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Closing Call Script and Next-Step Commitment

Decision tree

Ask for the decision clearly and respectfully.

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Write a closing call plan. The deal and where it stands: [DEAL_STATUS]. The buyer's stated reasons to buy and open concerns: [REASONS_AND_CONCERNS]. Decision process and date: [DECISION_PROCESS]. Options I can offer: [OPTIONS].

Create:
1. A call structure: recap of agreed value in their words (60 words); address remaining concerns with a check ("Have I covered what matters?"); summarize the proposal and terms; ask directly for the decision or the next specific step; handle responses.
2. A decision tree for responses: yes (confirm the paperwork, start date, who does what); not yet (what remains and by when); concern (resolve, offer a pilot, set a decision date); no (ask why, thank them, leave the door open).
3. Scripts for the ask: direct ("Are you ready to move forward on this plan?"), assumptive-but-respectful ("What would you need from me to get this signed by Friday?"), and options-based.
4. Language to avoid: pressure, false deadlines, and manipulation.
5. A post-call email (100 words).
6. A checklist for closing: contract ready, approvals mapped, billing details, onboarding scheduled.

Use only facts provided, and note that terms must be put in a written contract reviewed by a lawyer for [JURISDICTION] [VERIFY].

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