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Jira Bug Report Template With Reproduction Steps

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Write a clear Jira bug report with summary, environment, numbered reproduction steps, expected and actual results, and evidence to attach.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] [ADD STEP] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

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Turn my rough notes into a Jira bug report. What I saw: [WHAT_HAPPENED]. What I expected: [WHAT_I_EXPECTED]. Where it happened (product area, page or feature): [LOCATION]. Environment (browser or device, version, operating system, user role, test or live): [ENVIRONMENT]. Steps I took, as best I remember: [STEPS_TAKEN]. How often it happens: [FREQUENCY]. Impact on users: [USER_IMPACT]. Evidence I have: [EVIDENCE].

Write the ticket with these fields: Summary (under 80 characters, naming the area and the problem), Description, Environment, Steps to reproduce (numbered, one action per step, starting from a known state), Expected result, Actual result, Frequency, Severity suggestion (blocker, critical, major, minor, trivial) with a one-line reason, Workaround if any, Attachments to include (list what to attach, such as screenshots, console logs, HAR file, timestamps, redacting personal data), and Suggested labels and components (mark [VERIFY] to match my Jira setup).

Then list questions a developer would ask that my notes do not answer. Do not invent steps, versions or error messages. If a step is missing, put [ADD STEP] there. Format the text so it can be pasted into Jira's editor, using plain text lists. Keep tone neutral and factual with no blame.

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Optional: type your details and the prompt above updates. Nothing is saved or sent.

Replace each bracketed placeholder with your own details, then paste into ChatGPT, Gemini, Claude or another assistant.

See an example result (fictional data)
Summary: Checkout - Apply promo code button does nothing on mobile Safari

Steps to reproduce
1. Open the shop on Safari, iPhone, version [ADD VERSION], logged out.
2. Add any item to the basket and go to checkout.
3. Enter the code SPRING10 in the promo field.
4. Tap Apply.

Expected result: the discount line appears and the total updates.
Actual result: nothing changes and no error message shows.
Frequency: 3 of 3 attempts. Not reproduced on desktop Chrome.
Severity suggestion: major, customers cannot use discounts on mobile.
Attach: screen recording, time of the test, and the basket ID (invented example).

Illustrative only, made-up data. Your results will differ and must be reviewed.

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