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Requirements Conflict Resolution

Decision tree

Resolve contradictory requests.

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Resolve conflicting requirements. The requirements that conflict and who wants each: [CONFLICTS]. Underlying goals as far as known: [GOALS]. Constraints: [CONSTRAINTS].

For each conflict, work through these steps:
1. State both positions in one sentence each.
2. Uncover the interest behind each by asking "what does this give you?" and list shared goals.
3. Generate at least three options: one that satisfies both in a different way, one phased, one configurable.
4. Score each option 1 to 5 for cost, risk, and user impact in a table, with the totals.
5. Recommend one option, name the person who should decide, and give the date by which they must decide to protect the schedule.

Then provide: a decision-log entry (decision, date, decider, rationale, who disagreed and why, review trigger); five neutral facilitation questions; a 100-word script for presenting the options without taking sides; and a list of signs that a requirement is an assumption rather than a need (for example nobody can name a user who asked for it).

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• requirement-conflicts
• structured-brief