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Crisis Statement Template for a Nonprofit

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Prepare to communicate in a difficult situation.

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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

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Create a crisis communication template. Types of risks we face (safeguarding concern, financial problem, data incident, negative press): [RISKS]. Decision makers and spokespeople: [DECISION_MAKERS]. Channels: [CHANNELS].

Provide a one-page protocol with first steps (gather facts, protect people, inform the board and relevant authorities where required), approval routes, a holding statement template, templates for staff, supporters and the press, a Q&A preparation list, and a log. Emphasise honesty, care for those affected and no speculation. Mark legal duties, regulator notifications and insurer requirements as items to verify with advisers [VERIFY] for [JURISDICTION]. Add a post-incident review template.

Also add a drill: run a one-hour practice scenario once a year with the leadership team, record gaps and update the template.

Be careful with law: no invented statutes, no promises about outcomes. Mark local rules [VERIFY] with [JURISDICTION], and close with the three questions I should put to a lawyer or advice service.

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