Online Course or Digital Product Refund Request
Draft online Course or Digital Product Refund Request with an escalation ladder and an evidence checklist.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
Write a letter asking for a refund for an online course or digital product that did not match its description. What I will tell you: provider [PROVIDER_NAME], product [PRODUCT_NAME], date purchased [PURCHASE_DATE], price [PRICE], what was promised [PROMISED_CONTENT], what I received [ACTUAL_CONTENT], how much I used it [USAGE_DETAILS]. The letter needs to compare the sales page promises with the content delivered, say how much I used the product honestly, quote any guarantee on the page, and ask for a refund. Documents that usually matter: the sales page claims with screenshots, the date I bought, how much I used, technical problems I reported, and the refund policy. Reasonable asks: a full or partial refund and removal of my access. A typical reply: "Digital products are non-refundable." Answer by pointing to misdescription or technical failure and asking for an exception. For the online course or digital product refund request, interview me one at a time, waiting for each answer, and only then write the letter. Give me the letter itself plus a cover note of roughly 60 words, next the steps to take for silence or refusal (a second message citing the guarantee, then the payment processor, then a consumer agency), plus the documents to collect (saved sales page, course outline, screenshots of missing content, purchase receipt, messages), plus a proof-of-delivery tip. Send it as a PDF attachment, and save a screenshot of the sent folder showing date and time and ask for a reply confirming receipt. Draft the letter from me personally as a layperson, with no lawyer or firm voice, and skip any letterhead I did not give you. Cite no statute, case or deadline from memory; rely on [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN], and tell me to verify the exact law with a qualified professional or my local consumer agency. Hold a level, factual and courteous tone, with nothing hostile or exaggerated, and use only the deadline I set in [DEADLINE]. Confirm nothing essential is missing before drafting and note each statement lacking proof. You are drafting for me, not advising me legally, so say where a professional should look.
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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.
See an example result (fictional data)
Subject: Refund request, Data Storytelling Masterclass Dear Support Team, I purchased the Data Storytelling Masterclass on 2 February for 197.00. The sales page promised 14 modules, templates, and a monthly live Q&A. I received 9 modules, no templates, and the Q&A was cancelled twice. I have completed three modules. Your page states a 30-day satisfaction guarantee. I am within that period and would like a refund of 197.00 to the original payment method. I have attached screenshots of the saved sales page and the course contents. Please reply by 20 February. Thank you. Elena Petrova, order 7743
Illustrative only, made-up data. Your results will differ and must be reviewed.