Counterfeit or Fake Product Complaint
Draft counterfeit or Fake Product Complaint with an escalation ladder and an evidence checklist.
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Write a complaint about a product I think is counterfeit. What I will tell you: seller [SELLER_NAME], product [PRODUCT_DETAILS], reasons I think it is fake [REASONS], order [ORDER_NUMBER]. The draft must avoid accusing without evidence and request a refund and report to the platform. List the reasons I believe the item is not genuine (packaging, serial number, comparison with an authentic one), avoid accusing the seller of intent, and ask for a refund and for the platform to investigate the listing. Facts and papers worth gathering: the listing, the seller's claims of authenticity, the packaging and labels, comparisons with an official product or an expert's opinion, and the payment record. What I can realistically request: a refund, removal of the listing, and a report to the brand or authority. The usual pushback: "We cannot verify authenticity." Answer by sending your evidence and asking for the seller's proof of supply. Their response is pasted as [THEIR_RESPONSE]. For the counterfeit or fake product complaint, summarize their reply in a table of claims, gaps, and opinions, then answer point by point. Supply the letter itself along with a cover note of about 60 words, next the ordered next steps if there is no reply (platform, then brand owner, then consumer agency), plus an evidence checklist (photos, comparison with genuine), and a record-keeping tip. File the letter through their online complaint system, then keep a copy of every field I entered and re-check the status weekly and log it. Draft the letter from me personally as a layperson, never as an attorney, and skip any letterhead I did not give you. Do a completeness check on my inputs first and say which lines are weak on evidence. Invent no statute or deadline, and quote none you were not given; rely on [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN], and add a line telling me to verify the exact law with a professional or my local consumer agency. Treat this as writing help and not legal advice, so stop short of legal conclusions. Let it be plain, firm and fair, and free of abuse, and use only the deadline I set in [DEADLINE].
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