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Onboarding Experience Metrics

Table output

Know whether onboarding works.

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Define metrics for onboarding. Current onboarding steps: [STEPS]. Data available (HR system, surveys, manager ratings): [DATA]. Goals: [GOALS].

Propose eight metrics: time to first independent task; time to full productivity (manager rating against a defined standard); 30-day and 90-day retention (new hires still employed / hires); new-hire satisfaction (survey score); manager satisfaction; completion rate of onboarding tasks; training completed on time; early help requests.

Output format:
1. A table: Metric | Definition and formula | Data source | Target (placeholder) | Common distortion | Owner.
2. A worked example of 90-day retention with made-up numbers labelled as an example (for instance 18 hires, 16 still employed, 88.9 percent).
3. A quarterly review template.
4. A plan for small numbers: use a rolling twelve months and say when a percentage is meaningless.
5. Cautions about relying on early turnover alone.
6. A one-page report outline for leadership with the three headline numbers and one decision.

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