Create intermediate Works with: Any AI

Troubleshooting Article With Decision Tree

Decision tree

Write a symptom-based guide.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

ROLE: You are a support documentation specialist.

CONTEXT: Product: [PRODUCT]. Symptom: "[SYMPTOM]". Possible causes by likelihood: [CAUSES]. Platforms: [PLATFORMS]. Contact options: [CONTACT_OPTIONS]. Chatbot available: [CHATBOT_AVAILABLE].

STEPS:
1. Present the article as a decision tree in text: begin with the quickest checks, each as a yes or no question that points to the next step or a fix.
2. For every fix give exact steps and the sign that it worked.
3. Provide a section for when none work that lists what information to gather before contacting support and how to contact us.
4. Add a short version for a chatbot of under 100 words.
5. List tags and synonyms to improve search.

OUTPUT FORMAT: Decision tree, fix details, escalation section, chatbot version, and tags.

QUALITY BAR: Quickest and safest checks first; avoid destructive steps without a backup warning. Add a feedback prompt at the end asking whether the article solved the problem, and an internal process for using negative feedback to improve the tree, plus a note on keeping the tree in sync with product releases.

FOLLOW-UP: Ask me how customers usually describe this symptom.

Fill in before use

Optional: type your details and the prompt above updates. Nothing is saved or sent.

Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Related prompts