Usability Test Script Neutrality Review
Check tasks and prompts for hints and bias.
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Review a usability test script. Script with tasks and prompts: [TEST_SCRIPT]. Product and flows: [PRODUCT_FLOWS]. Flag tasks that use interface labels, give away the path, bundle several goals, or lack a success definition. Check that follow-up prompts are neutral, that think-aloud instructions are included, and that the moderator is told when to stop a task. Return a table of problems and rewrites, a revised task list with success criteria and time limits, and a moderator checklist. Scenarios should be realistic and use fictional data. Add a worked rewrite: Task: click the Settings gear and change your password becomes Task: You think someone else might know your password and want to be sure only you can sign in. Show what you would do. Add a table with task, success criterion, time limit and risk of leading. Provide a moderator script excerpt for neutral prompts: What are you thinking now? What would you expect to happen? Tell me more about that.
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