Invoice Processing Workflow Audit
Check receipt to payment for delay and error.
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Audit invoice processing. Description of steps from receipt to payment, with timings for ten invoices and errors found: [INVOICE_WORKFLOW]. Payment terms: [TERMS]. Approval rules: [APPROVAL_RULES]. Check duplicate payment risk, three-way matching, coding errors, missed discounts, late payment, approver availability and records. Identify steps done by one person alone. Return a table with Step, Control, Weakness (red, amber, green) and Fix, a score from 1 to 10 for control and speed, and a monthly exception report outline. Tax and record-keeping rules are [VERIFY] for [JURISDICTION]. Also suggest controls such as matching to purchase orders, a check for duplicate invoice numbers, and approval limits that scale with value. Add a monthly review of invoices paid late, and the reasons, to improve supplier relationships. Then redesign the workflow with control points and metrics. Draw the target process in text: receipt in a single mailbox, logging, matching to purchase order and delivery, coding, approval by budget holder, payment run, reconciliation and filing. For each step, define the owner, time target, evidence and exception route. Create an exceptions table for mismatches, missing purchase orders, disputed amounts and duplicates, with the decision-maker and timescale. Propose measures such as percentage paid on time, average days to approve, error rate and early-payment discounts missed, using my data. Suggest a monthly review of supplier statements against the ledger. Add a duplicate payment check and a segregation of duties checklist, with compensating controls for tiny teams. Provide a training note for budget holders. Tax and record-keeping rules are [VERIFY] for [JURISDICTION]. Do not recommend products, investments or lenders. Explain what the numbers suggest and what they cannot show, and list the questions I should take to a licensed adviser. Conclude with three questions I should ask the people who use this every day, because their experience will often reveal problems that a document review misses.
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