Cancellation and Refund Terms Reader: What You Can Actually Do
Read cancellation and refund terms in plain language and extract the steps, dates and costs, so you know what you can do.
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Read the cancellation and refund terms for [SERVICE_OR_PRODUCT] and tell me exactly what I can do. The terms, pasted in full: [TERMS_TEXT]. My plan, start date and billing cycle: [PLAN_AND_DATES]. Why I want to cancel or get a refund: [REASON]. Today's date: [TODAY_DATE]. Extract into a table: how to cancel (the allowed channels and exact wording), notice period and the last date I can cancel without another charge (with the date arithmetic), what happens to prepaid time, refund conditions, fees for early termination, who pays return costs, and any exceptions (faults, price changes, service changes, relocation). Quote the exact words for each row in under 20 words. Mark unclear or contradictory clauses and write a question to ask the company about each. Draft a cancellation message that follows the terms exactly and ask for written confirmation. Add a checklist of evidence to keep. Do not interpret legal rights beyond the text; mark any statement about consumer rights as [VERIFY] and refer me to the right agency for [JURISDICTION]. I want help, not legal advice. Quote no statute from memory. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Flag where I need expert help. Stay firm, factual and polite.
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See an example result (fictional data)
Row: How to cancel | 'Email [email protected] with your account number at least 7 days before renewal' | Channels: email only; phone not mentioned. Row: Last date to cancel | Renewal is 15 June; 7 days before = 8 June | Cancel by 8 June. Row: Refund | 'Annual fees are non-refundable after 14 days' | Question: does this apply if the service changed materially? Draft message: 'I am cancelling account 55120 effective at renewal on 15 June. Please confirm by return email.'
Illustrative only, made-up data. Your results will differ and must be reviewed.